Good Skills to Include on Administrative Assistant Resume. 2+ years of previous Administrative experience. In the resume summary, the job seeker highlights qualifications that are critical for targeting an Administrative Assistant job position. This is especially important for incentive rostering, leave of absences, and at risk categories, Manages and ensures the timely completion of compliance training, new hire training, and market LEADS, Prepares, creates, and maintains special or one-time reports as needed by the Market Manager, Works in tandem with Market Manager on all projects assigned, with thoroughness, accuracy, proactive involvement, and minimal instruction, Maintains a solid working knowledge of bank systems, including but not limited to: Salesforce, TPSS, Customer Experience Portal, Performance Navigator, and Branch Scheduler, Coordinates weekly and monthly market meetings, working with partners and Bank Managers to ensure adequate preparation for discussion items and compilation of all necessary materials well in advance, Demonstrates forward thinking & vision; anticipates issues and concerns that may arise, Recognizes situations that call for prompt action, responds/acts upon the situation quickly, while staying focused on results and deadlines, until the task is completed, Understands the importance of deadlines, prioritization and follow up - misses here are a direct reflection on the Market Manager which can lead to a negative impact/perception, Ensures completion of your monthly compliance training, Follows our customer commitment standards - ensuring we are modeling our vision to be the bank that defines a great customer experience - when assisting internal colleagues and external customers, Displays behaviors that promote a culture of collaboration and support, Maintains a work environment that reflects organization, Demonstrates a high level of professionalism during all colleague and customer communications, Successfully exercises conflict management skills, Acts as the liaison between the HR Business Partner and Market Manager during the PPA process; maintains working knowledge of the PPA process, training resources, and deadlines, working closely with Market Manager to ensure the appropriate time is available for PPA completion, Recognizes the importance of all partners to Retail and protects the relationship between the Market Manager and his/her partners – acting as an extension of the Market Manager in all dealings with partners and support personnel, Coordinates "a delegate" to ensure coverage of important assigned duties when out of the office and communicates delegate and responsibilities to all relevant parties, High level of energy, creative problem solver, and highly productive, Strong understanding of Pharmaceutical Industry organizational policies and procedures, Composes and creates documents, spreadsheets and/or presentations Manages database files. ), 20% - Maintain Global Compliance documentation including training records, 10% - Assist Global Compliance personnel in the management of schedules, scheduling meetings (on and off-site), 10% - Assist in the preparation of meeting materials, including slide decks, 10% - Process Accounts Payable invoices and all aspects of expense reporting. Commended … Follows established processes to ensure monthly reporting, Proven experience in purchase orders and strong administrative skills, Must have experience supporting senior level management, Primary function consists in providing general administrative support to several departments, Responsibilities include managing calendars, scheduling onsite and offsite meetings, and handling all related logistics, including but not limited to: reserving hotel accommodations, coordinating meeting room set-up, preparing for video conferences, conference calls, and ordering catering and assisting in preparation of meeting materials, Order supplies, photocopy, file documents and distribute mail, Make travel arrangements (airline and hotel reservations), Draft and type correspondence, answer and screen managers' phone calls and direct inquiries to the proper party within the department, Develop and update complexWord documents, PowerPoint presentations, and Excel spreadsheets, Assist with the creation of presentation handouts and other related materials as well as printing, binding and collating of materials, and creating binders, Prepare purchase orders and reconcile purchasing card expenses, Process expense reports for leaders and serve as a general point-of-contact for reports submitted, Work with department manager to plan budget, maintain budget tracking and receive invoices in iProcurement and send invoices to accounts payable for processing, Support projects as needed for specific departments, Provide back-up assistance to other administrative support team members as needed, Associates degree or equivalent work experience; Typically requires a minimum of 5 years experience, Must be able to exercise good judgment regarding information which may be confidential, The ability to operate effectively and efficiently in a challenging, fast-paced environment, Ability to multi-task and prioritize work with attention to detail, Solid planning, organizational and written and verbal communication skills, Experience using Microsoft products including PowerPoint, Excel, Word and Outlook (all applicants subject to Microsoft skills testing), Manage day-to-day calendar and monitor email, Schedule and coordinate meetings including room reservations, conference calls, online meetings, and food service (if necessary), Travel arrangements; use internal travel tool to research travel options and book travel, Act as a key resource for the team, i.e., independently seek out answers to questions, take initiative, leverage network of resources to solve problems and proactively cascade knowledge to peer network, be strategic, solve problems, establish procedures that demonstrate process improvements, Provide back-up assistance to other administrative assistants as applicable, Schedule and coordinate Client meetings including room reservations, conference calls, online meetings, Prepare and produce high quality Client presentations and correspondence, graphic presentations and other documents, including editing for grammar, punctuation, phrasing, and consistency, Submit printing requests for Client meetings and other needs as necessary; ensure accuracy of printed materials before distribution, Update Client team or domain databases, posting posting/updating, Maintain Client and domain organizational charts and distribution lists, Participate in leadership meetings for follow-ups and note taking when applicable, Assist with onboarding routines; i.e., creation of domain specific new hire on boarding plan, unit transfer requests, New Hire database requests, etc, Special events/projects, i.e., internal or client recognitions or celebrations, Record time accurately and submit according to corporate guidelines, Maintain a flexible approach and attitude towards assisting others; lead by example, coach and mentor AAs aspiring to move to the Senior AA level, Self-directed prioritization of work and projects; demonstrate measurable progress through open communication to leaders and team members consistently and with highest quality, Assist Administrative Operations Managers and Leaders with special work streams/goals, Demonstrate leadership by contributing agenda topics and openly participating in meetings or other forums, Minimal financial support of budgeting and procurement as required by the business, Maintain files, databases or SharePoint sites as appropriate, Knowledgeable of practice/business specific products or services and terminology, Shares work with others and delegates as appropriate, Act as a subject matter expert for internal tools and resource expert for self-service tools, technology and processes and general ‘How do I?’, Excellent MS Office skills, including Word, Excel and PowerPoint, Strong writing skills: Editing, Proofreading, Spelling, Grammar and Punctuation, Inter-Personal Skills: Looking for someone that shares knowledge, can be seen as a role model, takes initiative, works towards achieving business goals, Proactive approach, someone that can anticipate needs to support the business, Good team player that can help motivate other team members, Strong Project skills: Self Directed and Improves processes and has innovation outcome focus, Understands impact of process improvement efforts, Independently manage leader(s) calendar and meeting prioritization. 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