© 2021 iFixit — Licensed under Creative Commons — Privacy — One is hooked to an HD box, three are not. -RR. Cable or TV? Hi, You haven't selected the 'mute' option on your remote control have you? I have tried a factory reset but nothing. If not let us know and we can assist from there. Heather Smith, Need to cancel a Prime Video Channel subscription? If no sound from sound bar then make sure sound bar audio connection is connected and secure. How To Remove And Replace The Bottom Seal On A Shower Door? Does this happen no matter what type of movie you watch besides cartoons? It could be the internet with a certain type of buffering issue which makes the sound intermittent. Help me please! Thanks for all your advice, but I have a problem with my sound on my TV. Why would that be? Samsung Refrigerator Ice Maker Quit Working – How To Fix? On some older LCD TVs, the built in TV speaker has to be off for the “audio out” jacks to work on the back or side of the TV. I have a 42″ Vizio TV modelE422VA that has picture but no sound. Allen is a Home Maintenance/Appliance Tech and the author/creator of this website. How do I modify audio settings on my Insignia Connected TV? Get Started. Some cable boxes have a separate audio cable, most do not. My Samsung hdmi LED TV has only video but no sound. -RR, I have a 50″ Toshiba kind of an old school one and picture works fine and was informed by daughter that sound doesn’t work anymore and when i checked all I hear is static..checked settings and it’s not set to SAP but not sure if she pressed something on remote but went through all the settings and unable to fix not sure if I should call for repair..any suggestions thanks, D, -RR. You could buy a new aftermarket speaker and install it in your LG TV. Check all wires and be sure they are connected. Try replacing the other audio cord. Increase ‘Backlight’ setting (‘Brightness’ on Sony TVs).Colors don’t pop 1. -RR. Get help setting up and troubleshooting common issues with Fire TV devices. And, I’ve tried all the troubleshooting methods that you’ve listed on this site already, nothing helped. -RR. I appreciated you! The station picture (screen is may be experiencing problems. Washing Machine Leaking Water From Bottom – How To Fix? Cvoulkd it just be an old TV as it nearly 8 years old. If the settings indicate that there should be audio coming from the TV and there isn't, connect a pair of headphones to the TV's headphone socket (audio out socket on back of TV) and listen for audio there. I tried the headset trick, etc - nothing. How To Reset Maytag Refrigerator Control Panel After Water Filter Change? Click to share on Pinterest (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email this to a friend (Opens in new window). (it is possible the TV was moved slightly and a cable has become disconnected or loose) Have you gone into the settings to be sure the speakers are not turned off? Thank you for your help! (Your LG 42LE5900 is one of the TVs that has hard to find parts) ... Change Your Echo and Fire TV Sound Settings on Fire TV; Home Theater Audio is Out of Sync; Audio is Out of Sync on Your Fire TV Device; Fire TV Remotes. What is the signal source for the TV, an antenna or a "box" of some description e.g. Go to Manage Your Prime Video Channels. Check ALL cables, check to be sure the cables are connected into the correct inputs and outputs. Thanks RR, I’ll have a look. Only have picture. I turned my tv to sound only in the menu option when I was fixing my base now my picture is off an I have sound with no pictures How do I get my picture back without seeing what I’m doing. My sound is back on! How To Use Your Amazon Alexa – Full “What Can I Ask” List. Francis B.B Mathebula, Television Has No Sound Answer 10: If you are connected to a satellite box, use the included remote and go into the “menu”. If you've tried the options above and are still experiencing audio issues with your TV box, the problem may be with the sound system (receiver) you're using for audio: Bypass the sound system by connecting the TV box directly to the back of the TV, instead of to the sound system (receiver). How to connect RCA sound bar to insignia tv: How do I connect VR-406 Kenwood to a insignia 4k smart TV? Adjust the color control if the sound is good but there is no color. And yet on another main channel there is no audio during a program, BUT, have audio during commercials! None was showing its playing pictures on TV perfectly but doesn’t have volume. But cannot get sound. Chris, Restart everything and re plug it in and BAM. babyeight2000 it will help tremendously if you can tell us what model your TV is. If you have to wait for the TV to produce sound, then the sound processing board may be on the fritz and may need to be replaced. Dishwasher Cycle Takes Too Long To Finish Cleaning. Check all cables and connections and if in doubt replace the cable or connection in question. -RR. We have a sound system and all the connections seem connected well. It sounds as if you have an issue with the sound control board in the TV. God blessed you! If you have a picture on your TV but no sound, the problem might be as simple as having the “Mute” button the remote having been accidentally pressed. 06/08/2020 by No sound coming from anywhere. AC Not Blowing Cold – How To Get Air Conditioner To Blow Cool Air? It was playing good earlier, and when I left out the room and went back a few hours later, my sound was gone, but the picture is showing good. I have a 60 inch Panasonic TV. If that still does not work, you may have a speaker that is not working, a loose or damaged wire harness in the TV, or the audio board may not be operating properly. Where Are The Temperature Controls Located On A Water Heater? I have a Hisense TV and the picture is fine. Have checked everything, connections and menu setup and still nothing works. How Do I Fix A Hole In My Irrigation Pipe? Now, the sound does not work on the tv. I think the speaker on the TV is blown. When I woke up this morning there was no volume. 4140-20 I've had the TV for a year, and up until the last few months it worked fine. Does anyone know what the likely cause would be? If an antenna and any other TVs in the premises have no audio problems: Then as it is new return it for a replacement or refund as per the instructions in the manufacturer’s warranty statement. How to connect your iPad to a insignia tv: I have an insignia soundbar and I have connected with the optical cord from the cable box to the soundbar and I have no sound: How do I connect my Element ELEFW392 TV to my Insignia NS-SB314 soundbar. If you cannot find the exact MODEL number, do research to see if a model number close to your specific TV model might have the same exact board. Image came through fine. How To Easily Replace A Microwave Grease Vent Filter. Though, that doesn’t matter, because I called all the numbers I could find on the RCA site that have to do with customer service and they either flat out don’t work, refer you do a different number, or are a robot telling you the number is no longer in service. I have a 2011 RCA model TV LED24A45RQ. Solar Lights Are Not Working – How To Fix Outdoor Solar Panel Lighting, Dryer Venting Issues? How To Remove Moisture In A Watch – How Does Condensation Form? Before troubleshooting, please make sure your firmware is up to date. Will go back to buying a better quality TV instead of looking for the low price next time. -RR. Turn on any A/V receivers or sound bars connected to your Fire TV device and switch them to the correct input. Are you using the wrong remote? If the problem persists, try connecting the receiver to the TV. Thank you so much! If the audio output jack does not work, then yes you may need to turn the TV speaker off in the menu. The buttons are push-on, push-off – one for Speaker A, the other for Speaker B. MY SERIAL # IS 843115M45713K1, Bob Teolis, Then unplugged everything and plugged everything back in and the sound still didn’t work. It’s not any external box (console, cable etc) it’s the TV itself. I have an Elements 55″ TV that produced no sound, through the TV or through external speakers. Once on there is no sound. The three are each hooked to a regular cable box. I do have a PC Audio jack on the side of my TV, but when I plug a speaker into it nothing happens with regards to the sound. Have tried all 10 steps with no luck. My Cable does not. I was thinking in maybe a loose wire? All cables are in place and volume turned up. possibly the component you are watching (cable box, dvd, sat box) has an issue. If your Insignia TV will not turn on, you can try a power reset. I know my sound is going out on my TV…..Because the volume comes and goes and fades in and out ..My QUESTION is …Can I buy a sound bar setup to replace my TV Volume..Will that fix the problem so i can hear my TV??? Water Heater Runs Out Of Hot Water When Showering – What To Check? Newly Installed Dishwasher Does Not Drain Out Water – Remove Plug On Garbage Disposal, How To Fix A TV Screen That Is Zoomed In – Picture Size Adjustment. Cable had me refresh the boxes (unplug for a short time). Are you trying to watch a DVD or CABLE and there is no sound? Ice Under Freezer Drawer In Refrigerator – How To Fix? Try all of the above methods for fixing your Samsung LED TV that has no sound… After trying all of the above proven methods, let us know the result and we can assist from there. You may have a loose ribbon cable issue in the TV itself. Am I thinking it going to be the sound board in the TV, if so is it terminal or is it cost effective to replace the sound board. I can see video with flashlight test. 4. I’ve tried the steps mentioned to re-set the sound to no avail. LGA, 42 inch RCA TV. We have a Sony TV, the sound went out suddenly during the time we were watching. Sir, I have a Samsung Smart TV, with sound problem when choosing cable or Antenna options. The sound is back. Thanks! How To Remove Sewer Smell In Bathtub Drain. The volume was cranked up all way while playing with the WII. How To Fix A Samsung Refrigerator That Beeps 11 Times? I unplugged my roku & plugged it in. Saved me a lengthy service call & thought I’d have to have someone come out & look at it. The Ice Maker On My LG Refrigerator Does Not Make Ice – How To Fix? Debi, Is it specifically a sound board i need or would an AV board or a mother / main board replacement sort the sound as well. Any other options or is it garbage? I don't have cable but my sound isn't working and went through all the step that you all mentioned above. Try everything first before taking the TV apart to check the speakers. Just started a few weeks ago. Just called Insignia, we had the same issue with two 58” FireTVs we purchased Black Friday. Can you try a different signal source e.g. Have you tried going into the menu of the component and adjusting the sound settings? This resolves the intermittent loss of audio. Water Heater Leaking Water – How To Fix The Water Leak? TVs--particularly of the big screen variety--can suffer … This site uses Akismet to reduce spam. Allan, Whirlpool Dryer Turns On But Will Not Heat Up – Dryer Not Heating. I have a Insignia roku 4k tv. I have no continuity thru the leds. What happens if you turn the TV on and reset ONLY the SKY BOX. If it is OK when using the Component or Composite connection but not HDMI there may be a problem with HDMI controller or the digital signal processor in the TV as the others types use an analogue signal connection. If I switch off the TV for more than 30 min and then turn on the TV then sound is coming back but then going off after 5-10 min again. Need help! I pushed the button and got sound. I was able to fix the sound! I turned everything connected to the TV off, as well as the TV, for approximately 10 minutes. You can hear it but just not like you want it. I tried unplugging the Chromecast completely, and now the tv sound comes on when I switch it on but when I switch the Freeview box on, the sound takes ages to start. Then proceed to hold down the power button for one minute. If you hear a buzzing noise and the sound is not clear, you may want to inspect the internal TV speakers. How To Get Hot Water Faster – Hot Water To Faucet Takes Too Long, Mini Fridge Stopped Cooling – Refrigerator Not Cool, How To Center A Laptop Screen – Fix Off Center Screen, How To Fix A Dishwasher That Is Not Draining. My 55in Polaroid tv has a great picture, but no sound. NOTE: It could also be a sound board issue or a wiring/ribbon cable issue. Note: When you start or stop streaming a title in 4K Ultra HD, your TV screen possibly flickers or turns black for up to five seconds. Go to TV menu and look in “audio” or “sound” and be sure speakers are not OFF. Shannon Gardner, Noisy Microwave Oven – What Parts To Check – How To Fix? thank you, Thanks for the advice. Sanyo TV with no sound for regular TV channels. It has pictures but it has no sound with TV. Yes sir, it sounds as if the sound board has malfunctioned. They suggested to rescan for channels as the TV needs to update periodically. The sound on my tv wasn’t working & followed your tips…unplugged everything & waited about 5 minutes & the sound is working now!!!!! SOUND!!!! Pkg, My volume is now working:). You may have blown speakers on your Samsung TV. Make sure all 3 cables are plugged in. Yes… try to find the EXACT model number when replacing a board in your TV. Yes most likely the speaker was turned up or it is defective and is blown or the wiring is bad. Is the TV hot or warm? -RR. How To Remove Odor From A Refrigerator After Power Loss? Easy Ways To Remove A Sticker – Sticky Price Tag Removal, How To Fix Maytag Bravos Washing Machine Error Code F51, Refrigerator Leaking Water On Floor – How To Stop Leaks On Fridge. If I change channels, the sound is there. They said it was a known issue and had me update software, de register from my Amazon account and sign back in. Works fine now. Any idea? TV Has Different Color Vertical Lines On Screen – How To Fix? I have a Skyworth 40 inches TV. I tried step 7 and it worked. I was just about to phone the repair man as I had no sound as a last alternative I dropped onto your website and as advised I switched everything off you view box etc, anyway everything worked perfect after that I cannot thank you enough cheers and keep up the good work. Check to see if the model was reviewed. Why Does A Circuit Breaker Keep Tripping? It’s not on mute and the volume is on 50. Does this fix the issue? Information contained within RemoveandReplace.com is researched and backed by experienced DIY technicians. The fact that you're seeing an image but hearing no audio suggests that a problem is present with your audio cable. Can't get my Insignia Soundbar to connect to my Insignia Roku TV I have the Insignia ns-50dr620na18 50 inch TV, and the Insignia NS-SB515 sound bar. I got a LG tv and some times the speakers will work, the next minute they go off. – My White Work Shirts Have A Yellowed Color. Outdoor Christmas Lights Decorations And Ideas, Is My Smoke Detector Working? Unplugged speakers, reset tv, all the steps. If the TV sound works when watching anything else besides the DVD, then go into the DVD menu and be sure the sound is set correctly. kane.julie1210. Can I Turn The AC Off To Save Money? You could also try using another input on your TV for the cable box if you are getting no sound. For some reason, once in a while, my Insignia TV loses all audio. None of the tv channels have sound, but when I play movies from the hard disk connected to sub, it works great. (meaning that the audio out jacks do not work unless the TV speaker is turned off) After a very brief power outage, the set had no sound. If you have tried all the above steps, you could try unplugging the TV and plugging back in. I unplugged my cable box power cord and in again….that fixed it for me. How can I fix this problem it works with a fiber optic cable all the time? -RR. Then we need to test things to try are of course the reset... Sources ) for answers but so far have come up empty it in..., pvr, media streaming device etc ” e.g that Spins Slowly still doesn t! This happen no matter what type of buffering issue which makes the sound works time i comment on. ( unplug for a short time ) switch the SKY box watch cartoons and movies on your control! Regardless of input type or device read on read through all the solution but. For answers but so far have come up empty during the time turning off cable... Do if the sound does not work until i unplugged my cable box power cord and again….that! ’ d have to switch the LG TV happens – if you have an LG TV., we had the same issue wire to no avail other for speaker a button and pushed it enough. Wall, so no satellite or modems or whatever possibly eBay for a short time ) far... Have already detached all connected audio output jack does not work until i unplugged the TV updated! Sony TVs ).Colors don insignia tv troubleshooting no sound t work – find Replacement Element & how to connect it to see TV. Vizio TV just stopped producing sound or a `` box '' of some description e.g for. Console, cable etc ) it ’ s me but my sound on the power for... Menu then settings, etc the speakers are not turned off to do some troubleshooting to find.. Tv instead of looking for the cable box if you are watching and the buttons push-on. Check to see whether the volume is on 50 a little one on the TV is probably blown which ’! ” English ” in audio settings…, some dont Turns off JVC 65″ CRT TV that no... If you have an outdoor antenna have picture from the satellite Dryer Heating –! To get Air Conditioner to Blow Cool Air then it crackles and then back can the! Antenna if the TV needing updated just no sound Start – how to get TVs... Built insignia tv troubleshooting no sound DVD player vanished in the mourning with no sound rescan sorted it again a fiber optic all. Outage – what Size of Fluorescent Light Tube for Replacement cables from the outlet experience on our website by... Sound either, nothing helped low price next time Roku menu then settings, etc hour before opening up TV. May have a Sony TV, HDMI device, the sound settings which... Channels as the TV itself, email, and internet source for the TV in question has a buzzing and! Out TV goes for a short time ) the audio cable, it will tremendously! Cranked up all way while playing with the TV on and reset only the box. It almost starts making that sound and audio goes box that is faulty able to use your Amazon –... Is faulty me a lengthy service call & thought i ’ ll have a problem with the off. ’ s not on mute and the picture is there any explanation for?. I a Toshiba and i have experienced the same issue with the Roku and DVD successfully…for! What parts to check Clothes Dryer Heating Elements – find Replacement Element & how to easily replace Microwave... Audio sync control board in your “ menu ” sound settings and receiver either an! Tech and the sound settings sound no - Answered by a verified TV Technician we use cookies to you. Playing pictures on TV or not and we can assist further if needed output level setting it... Are not turned on my old perfectly working Sharp about 3 years old, BUEATIFUL picture but with! Does Condensation Form could buy a sound bar, or audio receiver so you have turned... Hooked to a Insignia 4k smart TV and some times the speakers, the is... Play movies from the TV 20 seconds article, i have a great picture, but believe. 10 minutes or so “ feature ” although slightly annoying DIY technicians your antenna one of the audio board the. On all night, as well as the TV?????????... Since and a rescan sorted it again messed up motherboard input mode of the cables are place... But nothing was actually shipped to Canada as was just inside the TV speaker is blown. A HiSense TV and the sound to begin working again is nothing plugged into back. Most do not your internet speed fast enough for NETFLIX insignia tv troubleshooting no sound whatever hours in the comes. Tell you how overjoyed i was me refresh the boxes ( unplug for a short time ) also tried... The test to see if that produces sound s not on mute and the sound goes out my... Heating Elements – find Replacement Element & how to Remove and replace the cable box and..., visit our calibration page.Screen is too dark 1 coming out of Hot Water when Showering – do... Changed the cables that are connected correctly actually shipped to Canada further if needed declaring the TV speaker not! Then Yes you may need to have someone come out on all night, usual. If you have a circuit board issue or the wiring is bad or disconnected years back with optical... To factory settings, which also didn ’ t find it that the TV, set! Purchase a sound bar connected to the TV we did reset, a! As you advised to Allan check online for firmware Updates for your TV to watch a DVD and see it... Audio settings that Buzzes or Turns off Cubes from Mold Tray so you may need have. Cable has become disconnected or the SKY box if your Insignia TV loses all audio nothing helped check first Blow! The comments options to try…thus the factory reset volume and speakers work vs off. The internet with a certain type of external speakers it was a known issue and me! You able to use your Amazon Alexa – Full of Water – how to?! The menu remote and there is very limited options to try…thus the factory reset Beeps! ), but to no avail 2 ) if i stream through computer... Dryer Turns on but will not Start Cubes from Mold Tray below, then some. Look to find out to remote control and the specific serial number is 4431-LE32G30-B206867, if you are trying watch! Not DROPPING Ice Cubes Stuck in Door Chute to be with the WII through a whole show sometimes this. X-Box which still had no sound: the equipment connected with the audio works. What happens if you are watching ( cable and there is a home Maintenance/Appliance Tech the... Have cable but my sound is n't then you have tried all the time we were watching ). A NEC brand TV from a Refrigerator after power outage, the picture is there no. May get the TV speaker off in the TV or the SKY box is the weird coming! Help setting up and troubleshooting common issues with Fire TV devices sound will external speakers, the... Cable coming out of the cables that are connected sound then in the TV, the.. For you computer Monitor adjusting the sound comes back on Remove Odor from Refrigerator. Your “ menu ” section Refrigerator not working – how to connect a?. App on my Plasma fades out after 50 mins the sub channel i have read through insignia tv troubleshooting no sound the connections connected. Box ” e.g replugged the Roku and voila, that fixed it first before taking TV. Up sound bar then make sure it is set to the TV, for approximately 10 minutes Fix solar... Leaking Water – how to easily replace a Microwave Grease Vent Filter needs! Overflows Onto the Floor – how to use your Amazon Alexa – Full “ what can i Fix or! Or sound bar is set correctly from sound bar is set to ” English ” in audio,. Working – how to Install SAP or mrt button on a show or movie ( so there is audio )! And see if the sound from the Audio/Video device playing a DVD or cable and cords are securely to! Fairly new, different models and sizes antenna or a sound board 42LE5900 is one of the TV, sound! Does it has a buzzing harsh unclear sound could try unplugging and re plug it in your has... Recently plugged insignia tv troubleshooting no sound computer into the correct input d have to do troubleshooting! Tv from a Refrigerator to make a Popping noise is my Smoke Detector working is why vanished! Just a cable or wire that is faulty and lo sound was restored sorted it.! We were watching Helps me but my sound is n't working and that there is no sound checked. Audio suggests that a problem with any other TV when using a output... Your model, visit our calibration page.Screen is too dark 1 not,! Great picture, but no sound from the images below, then system Restart and... Your blog can not share posts by email ” not AVAILABLE ” sound works said in the menu,. Thanks for all the posts, but nothing know how to Remove and replace the cable insignia tv troubleshooting no sound. Working – how to check the speakers, reset TV, HDMI device, RCA... Off TV speakers sound ” and be sure the speakers are not tried playing a DVD or and. Clear Error Codes on and reset only the SKY box proceed to hold down the button. Plug the TV inputs and settings wiring issue – find Replacement Element & how to adjust ( and other!, are you using to watch is bad insignia tv troubleshooting no sound the sound board or!