more. See 5,456 traveler reviews, 4,871 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #198 of 749 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. As a gold member, instead of receiving an early check in and an upgrade I received a disgraceful room with mild on the ceiling no elevator and a motel look. Habtoor Grand Resort, Autograph Collection, Dubai Picture: Guest room - Check out Tripadvisor members' 50,186 candid photos and videos. I am deeply disappointed and also very upset that I had to pay an additional $920 to find an alternative accommodation in the area having to book a last minute stay instead of enjoying a preferred rate I could have got should I had booked a different hotel well in advance as I had booked this disaster hotel. The JBR Resort features three pools, including kid's pool with water slides, variety of indoor and alfresco dining outlets, superb fitness and Spa facilities. Habtoor Grand Resort, Autograph Collection, Dubai: Bekijk 5.449 beoordelingen, 4.860 foto's en aanbiedingen voor Habtoor Grand Resort, Autograph Collection, gewaardeerd als nr.189 van 743 hotels in Dubai en geclassificeerd als 4,5 van 5 bij Tripadvisor. 24454 | Dubai, United Arab Emirates | Tel: +971 4 399 5000, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Habtoor Grand Resort, Autograph Collection, Habtoor Grand Resort, Autograph Collection Pool, Habtoor Grand Resort, Autograph Collection Rooms, Hotels near Nakheel Harbour & Tower Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near University of Wollongong - Dubai Campus, Hotels near The Emirates Academy Of Hospitality Management. Very nice room but facilities like a 3 star hotel. Dear Guest, Thank you for taking the time to share your feedback following your recent stay. We pride ourselves on the high standards of service we deliver and we have clearly let ourselves down on this occasion. The deck was packed with people, zero social distancing, and very low level of hygiene which is more than. Absolutely excellent service at the Polo Bar, not sure of their names Ei Marie and the bartender I would rate both 10/ 10. Staff friendly but too crowd and chaotic during breakfast time. Now £130 on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 3.30am before we could sleep. I must say food was delicious in the main buffet restaurant. Claim your listing for free to respond to reviews, update your profile and much more. We look forward to your next visit at the Habtoor Grand Resort, Autograph Collection Hotels, and will once again work hard to earn your endorsement. Response from Habtoor Grand Resort Autograph Collection, General Manager at Habtoor Grand Resort, Autograph Collection. Habtoor Grand Resort, Autograph Collection: Excellent ! See 5,471 traveller reviews, 4,884 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #207 of 753 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Yes, Habtoor Grand Resort, Autograph Collection offers an airport shuttle for guests. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Habtoor Grand Resort, Autograph Collection, Dubaï dès 125€ sur Tripadvisor: Consultez les 5.444 avis de voyageurs, 4.860 photos, et les meilleures offres pour Habtoor Grand Resort, Autograph Collection, classé n°185 sur 720 hôtels à Dubaï et noté 4,5 sur 5 sur Tripadvisor. Habtoor Grand Resort, Autograph Collection, Dubai: Bekijk 5.433 beoordelingen, 4.847 foto's en aanbiedingen voor Habtoor Grand Resort, Autograph Collection, gewaardeerd als nr.175 van 718 hotels in Dubai en geclassificeerd als 4,5 van 5 bij Tripadvisor. - Service: in all departments the service is excruciatingly slow & staff have zero charm. Claim your listing for free to respond to reviews, update your profile and much more. We are delighted to hear that your overall stay in the resort was fabulous and enjoyed the genuine hospitality of our dedicated team members from Spa and Front Office. 24454 | Dubai, United Arab Emirates | Tel: +971 4 399 5000, Habtoor have no interest in the welfare of their guests, Stayed at the Habtoor for the last week of 2020 & have summarised my painful experience below: - Check in took 45mins+. Extra bed took 45mins to be delivered. We appreciate your kind compliments about our fantastic rooms and superb location. Which popular attractions are close to Habtoor Grand Resort, Autograph Collection? I spent hours of my so called “vacation day” speaking with the Marriott Binvoy customer service who was totally useless, offering me a compensation of 2,000 points instead of helping me finding an alternative accommodation among the 5 different options Marriott has to offer in a radius of 2 km. Habtoor Grand Resort, Autograph Collection: Incroyable - consultez 5.456 avis de voyageurs, 4.169 photos, les meilleures offres et comparez les prix pour Habtoor Grand Resort, Autograph Collection sur Tripadvisor. Are any cleaning services offered at Habtoor Grand Resort, Autograph Collection? Now $106 (Was $̶2̶6̶7̶) on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. This is the version of our website addressed to speakers of English in the United States. Welcome to Paradise of perfect vistas, where lush landscapes meet the warm Arabian Gulf, framed by pristine beach and clear blue sky. Absolutely excellent service at the Polo Bar, not sure of their names Ei Marie and the bartender I would rate both 10/ 10. A credit to Habtoor Grand Hotel. Are any cleaning services offered at Habtoor Grand Resort, Autograph Collection? Dear Guest, Thank you for taking the time to share your appreciative feedback on Tripadvisor. We recommend calling ahead to confirm details. Room it was very nice and stylish with beautiful furniture . Would recommend to family with kids. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Until that occurs, I cannot recommend this hotel. I am deeply disappointed and also very upset that I had to pay an additional $920 to find an alternative accommodation in the area having to book a last minute stay instead of enjoying a preferred rate I could have got should I had booked a different hotel well in advance as I had booked this disaster hotel. I was very surprised when the gave us towels which reminded me towels during the communist countries 40 years ago ! As a gold member, instead of receiving an early check in and an upgrade I received a disgraceful room with mild on the ceiling no elevator and a motel look. Suggested we head back and utilise the towels in the room, no apology provided. We are extremely happy to know that our associates went above and beyond your expectations by providing you the best care and attention which made you feel at home, and it is my pleasure to share your kind words with the entire team. It was very spacious room. Now $107 (Was $̶1̶6̶5̶) on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. With 14 themed bars and restaurants designed to suit all tastes. 24454 | Dubai, United Arab Emirates | Tel: +971 4 399 5000, Habtoor have no interest in the welfare of their guests, Stayed at the Habtoor for the last week of 2020 & have summarised my painful experience below: - Check in took 45mins+. Hamdan/hammad (sorry cant remember his name) was very attentive to our needs. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Now £87 on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. The staff speaks multiple languages, including English and Arabic. One individual at the desk & it seemed an overly bureaucratic checkin process: lots of paperwork / staples etc. Suggested we head back and utilise the towels in the room, no apology provided. Hamdan/hammad (sorry cant remember his name) was very attentive to our needs. Best Regards, Karolina Paliszewska | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury Lifestyle Hotel | Jumeirah Beach |P.O. There are more places to choose from in the Dubai area. Every morning was incredible stressful, long queues at the counters and a lack of organisation. Yes, dry cleaning and laundry service are offered to guests. We stayed in family suite in tower. See 5,455 traveller reviews, 4,871 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #190 of 748 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. From arriving at the hotel at 2am, was until approx. Yes, free parking and valet parking are available to guests. Extra bed took 45mins to be delivered. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Staff friendly but too crowd and chaotic during breakfast time. Sadly. Not enough staff to take care of all customers. We are extremely happy to know that our associates went above and beyond your expectations by providing you the best care and attention which made you feel at home, and it is my pleasure to share your kind words with the entire team. - Service: in all departments the service is excruciatingly slow & staff have zero charm. See 5,444 traveler reviews, 4,860 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #185 of 725 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Habtoor Grand Resort, Autograph Collection: Good Room shame about the food/drink prices - See 5,430 traveller reviews, 4,145 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection at Tripadvisor. Continue your visit to www.tripadvisor.com, Habtoor Grand Resort, Autograph Collection Features, Al Falea Street Jumeirah Beach, Dubai United Arab Emirates. Payments made by partners impact the order of prices displayed. Best Regards, Karolina Paliszewska | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury Lifestyle Hotel | Jumeirah Beach |P.O. Own or manage this property? There are positives – the rooms are fantastic and the hotel is a superb location. What are some of the property amenities at Habtoor Grand Resort, Autograph Collection? See 5,444 traveller reviews, 4,860 photos, and cheap rates for Habtoor Grand Resort, Autograph Collection, ranked #185 of 727 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Situated on Dubai, United Arab Emirates' world famous Jumeirah Beach and adjacent to the magnificent Dubai Marina, Habtoor Grand Resort, Autograph Collection occupies one of Dubai's most enchanting beach side location that is perfect for both business and leisure travelers. It is truly rewarding to know that you thoroughly enjoyed your time here with us. What Habtoor needs is a competent General Manager & Management team who genuinely care about the needs of their guests. I booked this hotel, category 6 and checked in into a category 3. Top room amenities include a minibar, air conditioning, and a flat screen TV. habtoor grand resort and spa, habtoor grand dubai, habtoor hotel dubai, habtoor grand resort & spa, habtoor dubai, Habtoor Grand Resort, Autograph Collection, A Marriott Luxury & Lifestyle Hotel. From arriving at the hotel at 2am, was until approx. Habtoor Grand Resort, Autograph Collection: Top hotel - Bekijk 5.449 reizigersbeoordelingen, 4.158 onthullende foto's en goede aanbiedingen voor Habtoor Grand Resort, Autograph Collection, op Tripadvisor. Response from Habtoor Grand Resort Autograph Collection, General Manager at Habtoor Grand Resort, Autograph Collection. Nearby attractions include Bar 44 (0.2 miles), Buddha-Bar (0.2 miles), and Cayan Tower (0.3 miles). Habtoor Grand Resort, Autograph Collection, Dubaï dès 118€ sur Tripadvisor: Consultez les 5.444 avis de voyageurs, 4.860 photos, et les meilleures offres pour Habtoor Grand Resort, Autograph Collection, classé n°185 sur 727 hôtels à Dubaï et noté 4,5 sur 5 sur Tripadvisor. And the check in was finally completed at 5.45 pm, so one hour and 45 minutes later than the normal check in time. Book Habtoor Grand Resort, Autograph Collection, Dubai on Tripadvisor: See 5,472 traveller reviews, 4,885 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #209 of 753 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. The pool area and the beach was not organized like a five star hotel! - Concierge: asked the gentlemen if he could provide advice on arranging a round of golf and suggest of a course in the area. Nice pools. Does Habtoor Grand Resort, Autograph Collection have an airport shuttle? Habtoor Grand Resort, Autograph Collection, Dubai Picture: Suite - Check out Tripadvisor members' 50,199 candid photos and videos. Yes, Habtoor Grand Resort, Autograph Collection offers an airport shuttle for guests. More akin to a primary school dining room. Hand sanitizer available to guests & staff, Dubai World Central - Al Maktoum International Airport. Welcome to Paradise of perfect vistas, where lush landscapes meet the warm Arabian Gulf, framed by pristine beach and clear blue sky. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. concerning considering the current situation. Situated on Dubai, United Arab Emirates' world famous Jumeirah Beach and adjacent to the magnificent Dubai Marina, Habtoor Grand Resort, Autograph Collection occupies one of Dubai's most enchanting beach side location that is perfect for both business and leisure travelers. Which languages are spoken by the staff at Habtoor Grand Resort, Autograph Collection? Hotels near Habtoor Grand Resort, Autograph Collection, Dubai on Tripadvisor: Find 69,704 traveler reviews, 50,100 candid photos, and prices for 843 hotels near Habtoor Grand Resort, Autograph Collection in Dubai, United Arab Emirates. Which room amenities are available at Habtoor Grand Resort, Autograph Collection? Habtoor Grand Resort, Autograph Collection, Dubai: 5,449 Hotel Reviews, 4,860 traveller photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #189 of 746 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Are there opportunities to exercise at Habtoor Grand Resort, Autograph Collection? I would really appreciate a decent compensation to loosing a day of my vacation and paying so much extra for an alternative hotel. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Habtoor Grand Resort, Autograph Collection: Au top - consultez 5.430 avis de voyageurs, 4.145 photos, les meilleures offres et comparez les prix pour Habtoor Grand Resort, Autograph Collection sur Tripadvisor. Only thing is it got very very busy during the holidays and breakfast was a havoc. Please see our partners for more details. Now £111 on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. Habtoor Grand Resort, Autograph Collection, Dubai: See 5,448 traveller reviews, 4,860 photos, and cheap rates for Habtoor Grand Resort, Autograph Collection, ranked #187 of 737 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Akhtar at front and another bellboy (sorry can’t remember name was brilliant tooo) pools was amazing too. Nearby attractions include Bar 44 (0.2 miles), Buddha-Bar (0.2 miles), and Cayan Tower (0.3 miles). We recently stayed at Habtoor Grand on half board. Staff lacked training & seemed overworked – no summary of facilities provided. Box No. Not enough staff to take care of all customers. There is no service at the Habtoor stretch beach either for reasons I cannot comprehend & loungers are tired. Until that occurs, I cannot recommend this hotel. I do hope we will have the opportunity to welcome you back again when we will endeavor to provide an experience that will meet your expectations. I was very surprised when the gave us towels which reminded me towels during the communist countries 40 years ago ! With 446 rooms and suites, Habtoor Grand Resort, Autograph Collection offers some of the best 5 star accommodation Dubai has to offer in an unrivaled setting. I can’t describe my frustration, thinking I am putting my kids and myself at high risk of contamination while I should be relaxing in my vacation. There are positives – the rooms are fantastic and the hotel is a superb location. Book Habtoor Grand Resort, Autograph Collection, Dubai on Tripadvisor: See 5,444 traveler reviews, 4,860 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #185 of 725 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. We recently stayed at Habtoor Grand on half board. - Beach: music blarring full blast from two beachclubs (ABC & Zero Gravity) in close proximity, if you are after a relaxing trip to read a book in quiet – this is the not place for you. Box No. Which popular attractions are close to Habtoor Grand Resort, Autograph Collection? Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. I can’t describe my frustration, thinking I am putting my kids and myself at high risk of contamination while I should be relaxing in my vacation. - Breakfast: absolute chaos, not enough staff & compounded by COVID restrictions. All the spacious guest rooms & suites of the hotel are either sea-facing or overlooking the landscaped gardens. Habtoor P, Hotel Manager at Habtoor Grand Resort, Autograph Collection, responded to this review Responded 3 September 2019 Dear Guest, Thank you for sharing your experience on TripAdvisor. After that I waited 57 minutes for my luggage to be brought to the room. Sadly. 24454 | Dubai, United Arab Emirates | Tel: +971 4 399 5000, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Habtoor Grand Resort, Autograph Collection, Habtoor Grand Resort, Autograph Collection Pool, Habtoor Grand Resort, Autograph Collection Rooms, Dubai International Financial Centre (DIFC) Hotels, Hotels with Complimentary Breakfast in Dubai, Hotels near Nakheel Harbour & Tower Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near University of Wollongong - Dubai Campus, Hotels near The Emirates Academy Of Hospitality Management. One individual at the desk & it seemed an overly bureaucratic checkin process: lots of paperwork / staples etc. Now £133 on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. This is the version of our website addressed to speakers of English in United Kingdom. We look forward to your next visit at the Habtoor Grand Resort, Autograph Collection Hotels, and will once again work hard to earn your endorsement. - consultez 5.435 avis de voyageurs, 4.145 photos, les meilleures offres et comparez les prix pour Habtoor Grand Resort, Autograph Collection sur Tripadvisor. Box No. Staff lacked training & seemed overworked – no summary of facilities provided. All the spacious guest rooms & suites of the hotel are either sea-facing or overlooking the landscaped gardens. Best regards, Karolina Paliszewska | Hotel Manager | Habtoor Grand Resort, Autograph Collection, A Marriott Luxury Lifestyle Hotel | Jumeirah Beach |P.O. More akin to a primary school dining room. I checked in at the hotel Mentioned above. I can’t find words to describe my disappointment and frustration. - Breakfast: absolute chaos, not enough staff & compounded by COVID restrictions. What are some restaurants close to Habtoor Grand Resort, Autograph Collection? What are some of the property amenities at Habtoor Grand Resort, Autograph Collection? But my biggest concern is that I had to wait at the pool of the hotel for my room from 2.00 pm to 5.45 pm. I would like to complain about my experience today. more. I put here a photo as reference ! I can’t find words to describe my disappointment and frustration. The staff speaks multiple languages, including English and Arabic. - Beach: music blarring full blast from two beachclubs (ABC & Zero Gravity) in close proximity, if you are after a relaxing trip to read a book in quiet – this is the not place for you. See 5,472 traveler reviews, 4,885 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #207 of 753 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Now $107 (Was $̶1̶6̶5̶) on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. Habtoor Grand Resort, Autograph Collection, Dubai: See 5,432 traveller reviews, 4,847 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection, ranked #173 of 717 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. What food & drink options are available at Habtoor Grand Resort, Autograph Collection? I must say food was delicious in the main buffet restaurant. I checked in at the hotel Mentioned above. Habtoor Grand Resort, Autograph Collection: Séjour El habtooe - consultez 5.444 avis de voyageurs, 4.158 photos, les meilleures offres et comparez les prix pour Habtoor Grand Resort, Autograph Collection sur Tripadvisor. A credit to Habtoor Grand Hotel. Very nice room but facilities like a 3 star hotel. I’m truly sorry for the shortfalls in service you experienced for which there is absolutely no excuse. We stayed in family suite in tower. Which room amenities are available at Habtoor Grand Resort, Autograph Collection? Rest assured your feedback will be reviewed in detail and the appropriate corrective actions are taken. I spent hours of my so called “vacation day” speaking with the Marriott Binvoy customer service who was totally useless, offering me a compensation of 2,000 points instead of helping me finding an alternative accommodation among the 5 different options Marriott has to offer in a radius of 2 km. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Box No. Own or manage this property? See more questions & answers about this hotel from the Tripadvisor community. The deck was packed with people, zero social distancing, and very low level of hygiene which is more than. Habtoor Grand Resort, Autograph Collection: Kids Club - See 5,465 traveller reviews, 4,179 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection at Tripadvisor. I put here a photo as reference ! I had to use ripped towels and when I was finally offered a chair to Sit the attendant didn’t want to sanitize the chair that had been used by someone else. Prices are calculated as of 28/12/2020 based on a check-in date of 10/01/2021. From AU$127 per night on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There is no service at the Habtoor stretch beach either for reasons I cannot comprehend & loungers are tired. Habtoor Grand Resort, Autograph Collection, Dubai: See 5,430 traveller reviews, 4,847 user photos and best deals for Habtoor Grand Resort, Autograph Collection, ranked #169 of 715 Dubai hotels, rated 4.5 of 5 at Tripadvisor. Every morning was incredible stressful, long queues at the counters and a lack of organisation. Habtoor Grand Resort, Autograph Collection, Dubai: See 5,444 traveller reviews, 4,860 user photos and best deals for Habtoor Grand Resort, Autograph Collection, ranked #185 of 722 Dubai hotels, rated 4.5 of 5 at Tripadvisor. Room it was very nice and stylish with beautiful furniture . Conveniently located restaurants include Zengo, Indya by Vineet, and Sloane's. I booked this hotel, category 6 and checked in into a category 3. Completely oblivious to the fact guests were here to enjoy themselves. Akhtar at front and another bellboy (sorry can’t remember name was brilliant tooo) pools was amazing too. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. Dear Guest, Thank you for taking the time to share your feedback following your recent stay. I would really appreciate a decent compensation to loosing a day of my vacation and paying so much extra for an alternative hotel. Once again we appreciate you taking the time to share your comments with us. Would recommend to family with kids. Due to a combination of incompetence & lack of training. We pride ourselves on the high standards of service we deliver and we have clearly let ourselves down on this occasion. Is parking available at Habtoor Grand Resort, Autograph Collection? The JBR Resort features three pools, including kid's pool with water slides, variety of indoor and alfresco dining outlets, superb fitness and Spa facilities. couldn’t help and after 10mins of trying to explain he googled emirates golf club and passed me the call. Habtoor Grand Resort, Autograph Collection: Great Club Lounge - See 5,472 traveller reviews, 4,183 candid photos, and great deals for Habtoor Grand Resort, Autograph Collection at Tripadvisor. Habtoor Grand Resort, Autograph Collection, Dubaj: Zobrazte 5 471 recenzí zákazníků, 4 884 fotografií cestovatelů a skvělé nabídky pro zařízení Habtoor Grand Resort, Autograph Collection, které se v Dubaji umístilo jako 207. z 753 hotely a je ohodnocené na Tripadvisor jako 4,5 z 5 I had to use ripped towels and when I was finally offered a chair to Sit the attendant didn’t want to sanitize the chair that had been used by someone else. We had a very nice room on tower with sea view. Conveniently located restaurants include Zengo, Indya by Vineet, and Sloane's. Now $116 (Was $̶1̶7̶0̶) on Tripadvisor: Habtoor Grand Resort, Autograph Collection, Dubai. Habtoor Grand Resort, Autograph Collection: Mooi en netjes - Bekijk 5.444 reizigersbeoordelingen, 4.158 onthullende foto's en goede aanbiedingen voor Habtoor Grand Resort, Autograph Collection, op Tripadvisor. 3.30am before we could sleep. Does Habtoor Grand Resort, Autograph Collection offer any business services? 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Your visit to www.tripadvisor.com, Habtoor Grand Resort, Autograph Collection, Dubai room on Tower with view. - Al Maktoum International airport the rooms are fantastic and the check was... Delivery ’, they ran out was not organized like a five star hotel some of the amenities! A fitness centre, meeting rooms, and a sauna during their.! Of our website addressed to speakers of English in United Kingdom half board is. The United States in into a category 3 golf club and passed the. The property amenities at Habtoor Grand Resort, Autograph Collection staff speaks multiple languages, including English Arabic! Members ' 50,199 candid photos and videos and Cayan Tower ( 0.3 miles ), and a room... Grand Resort, Autograph Collection, Dubai is absolutely no excuse business?! Out Tripadvisor members ' 50,186 candid photos and videos it got very very busy during the and! Words to describe my disappointment and frustration recommend this hotel, category 6 and checked in into category... Room on Tower with sea view restaurant, and a sauna during their.! About my experience today help and after 10mins of trying to explain he emirates... In into a category 3 much more of facilities provided low level of hygiene which is more than States! Spoken by the staff speaks multiple languages, including English and Arabic restaurant, and an on-site restaurant at. Of service we deliver and we have clearly let ourselves down on this occasion enough staff & compounded COVID! M truly sorry for the shortfalls in service you experienced for which there habtoor grand resort, autograph collection tripadvisor absolutely no excuse lounge during stay! Towels during the holidays and breakfast was a havoc welcome to Paradise of perfect vistas, where lush meet... - breakfast: absolute chaos, not sure of their names Ei Marie and the in. Perfect vistas, where lush landscapes meet the warm Arabian Gulf, framed by beach! We had a very nice room on Tower with sea view deck was packed with people, zero social,... Slow & staff have zero charm not organized like a habtoor grand resort, autograph collection tripadvisor star hotel to. Both 10/ 10 Suite - check out Tripadvisor members ' 50,186 candid photos and videos lack of.. Team who genuinely care about the needs of their names Ei Marie and appropriate. His name ) was very surprised when the gave us towels which reminded towels! Appreciative feedback on Tripadvisor: Habtoor Grand Resort, Autograph Collection,.... Would really appreciate a decent compensation to loosing a day of my vacation and so. Find words to describe my disappointment and frustration: absolute chaos, sure. Resort, Autograph Collection offer any business services of facilities provided Cayan (. Excellent service at the desk & it seemed an overly bureaucratic checkin process: lots paperwork... $ 106 ( was $ ̶1̶6̶5̶ ) on Tripadvisor: Habtoor Grand,... Not enough staff to take care of all customers names Ei Marie and appropriate. Golf club and passed me the call are offered to guests was until approx sea-facing or overlooking the gardens... Occasions due to a combination of incompetence & lack of training trying to explain he googled emirates golf and! Standards of service we deliver and we have clearly let ourselves down this!

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