First, follow the usual drill: reboot your router and turn your Echo off and on again. If not, check your internet access and remote control settings. This is indicated by the … This may resolve the issue. On WWE Smackdown, there’s a character called Alexa Bliss, who keeps waking our Echo. The Alexa app enables you to link smart home devices in a Group. Make sure the volume on your phone is high enough and adjust it if needed. is a bad choice, as it fails when there exists a file named echo without extension in the current directory. Try switching the device from the 2.4GHz frequency to the 5GHz frequency or vice-versa. The list of compatible devices can be found here. Other devices, like Philips Hue, don’t require a ‘Skill’ and can be linked just by asking Alexa to “Discover devices” while pressing the button on the Philips Hue bridge. Alexa typically sits around completely dormant until called upon … Click here for a table of voice commands. window.addEventListener( 'load', function() { BG_Color: '', You can also reduce the congestion on your Wi-Fi network by removing unused devices from the network. You need to name the group "lights". Next, head to the Bluetooth settings on your device or app in order to pair, as normal. Other potential culprits include your internet speeds and any firewall you have on your network. If all else fails you can usually rely on If This Then That (IFTTT) to help bridge the compatibility gaps. If your Amazon Echo is not responding to your voice commands, then you should first check whether the mic button is turned on or not. Font: '', It’s a feature designed to lower the volume to give Alexa a chance of hearing what you’re saying. This may go without saying, but make sure the smart home devices are the connected to the same Wi-Fi network as the Echo. Although our experiences with the Alexa-enabled devices have been pain-free thus far, here are some of the Amazon Echo problems you may experience, complete with suggestions for how to resolve them. Remember, if Alexa doesn’t support the device of your choice, you can always create an IFTTT recipe to get around it. 1. There’s a reset button next to the power adapter. Echo Auto Not Responding. The mic button is marked by a microphone symbol and can be found at the top of the Echo device. The Echo isn't connecting to your wireless network. Start by using the voice training tool. Using echo. You can change the wake word in the Alexa app by choosing Settings  > Your Echo > Change wake word. It’s good in theory, but you may find that every Sonos speaker ducks when you speak to any Alexa device. Thanks in advance if you know any tips. How to Fix Alexa Skills Not Working. Restart Echo. Firstly, make sure your device is actually compatible with the Echo. Alexa-enabled groups are supposed to be smart enough to know you mean the lights associated with it, without specifying which ones. Provided the smart speakers that you’re using can be used in a group, you shouldn’t have the same problems again and you can go back to controlling your music with your voice without annoying anyone else in the house. Interference From Foreign Devices var scp = v.createElement("script"), We love feedback! Why does the device’s status Show “Offline” on Alexa? })(document, window); I can control them flawlessly individually, or by saying “turn on the Living Room Lights,” but saying just “Turn on the Lights” has never worked. If Alexa isn’t recognising the commands, it may be because she is failing to understand the group name. If you’re experiencing intermittent connectivity or non-existent Wi-Fi connectivity with your Amazon Echo, here’s what to try. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. You should start by resetting the power cycle for your Echo. I previously had two TP-Link plugs (also set to type Light) for which the same problem existed. Once you’ve finished, restart your Amazon Alexa device and see if that resolves the issue. scp.src='https://s.vi-serve.com/tagLoader.js'; Language: 'en-us', Echo’s connectivity status is indicated by the power LED on the bottom rear of the device, with white meaning good and orange denoting no Wi-Fi connectivity. Echo Show not responding to “Stop”. I got an Auto and set it up with no problems. All the functions worked as expected. If you have a dual-band modem, you may effectively have two networks set up. hide. Alternatively, 2.4GHz can better for devices that may be farther away from the router, especially if the signal has to pass through walls. I’ve tried deleting all the devices and re-adding them, and logging out and into the iHome skill (previously I did the same with the TP-Link skill). Alexa’s voice recognition naturally improves as it gets to know you, but there are ways to avoid repeating yourself. Alarms driving me crazy. scp.onload = function() { Last problem: Jan. 6, 2021 at 7:44 p.m. Lenovo’s new Show Mode for PC will soon allow IdeaPad and Yoga laptops to transform into an Amazon Echo Show display when you’re not working, playing, or studying. AdUnitType: '2', It indicates a lack of echo dot response. I just had to replace my iPhone and, after restoring my backup, the Alexa app knew about the Auto but would not connect. If devices in your house have a habit of defaulting to the BT Openzone hotspot within you’re router, this will cause problems. One of Alexa’s myriad of talents is her ability to act as a voice-controlled smart home hub for a wide range of devices from manufacturers like Philips, SmartThings, Honeywell, Wink and Insteon. I’ve checked for updates as well as power cycled the device. The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. The easy fix is to make sure you are using the original power supply that came with the unit. Up Next. One of Alexa’s myriad of talents is her ability to act as a voice … Of course, you can always hit the microphone button on the top of the Echo in order to temporarily prevent her from eavesdropping on your conversations and TV shows. Place your Echo speakers in the same groups as the Sonos speakers that they usually control. However, discovery and connection isn’t always smooth sailing. It has issues with Bb Learn and various other websites. Microsoft is only do occasional security updates now for it. I had the same issue with some wemo lights. That way, when you speak to your kitchen Echo, only the kitchen Sonos ducks in volume. Head to Settings > Voice training in the Alexa app and you’ll be asked to speak 25 pre-selected phrases to help Alexa learn your lexicon. Step 3: If Alexa not responding to the voice commands, first you need to check that the Echo device is kept a minimum 3 feet away from the speakers. “I’m sorry, I don’t understand the question,” can be Alexa’s most uttered phrase at times and it can be really frustrating. Here you can identify common misheard words and perhaps express them more clearly. If that does not work, you may need to delete them, uninstall the Alexa app, restart your phone, reinstall the app, then re add the lights. The Echo Show is a relatively simple device in that it does not contain many components. Tap on your Echo device, select Bluetooth and Clear all paired devices. For example, if someone has just arrived at your front door, and you say, “Alexa, show the front door camera,” your Echo Show will not work. } ); This should only be a last resort, but you can factory reset your Amazon Echo to give it a completely fresh start. The solution is to create Amazon Alexa groups. One of the Echo’s best skills is its ability to stream media from multiple sources, including Spotify, TuneIn, Pandora and iHeartRadio. ... "Hmmmm, Camera is not responding… Let us know what you think about this Guided Path® by rating it at the end. …. If you’ve got the Sonos Skill, you’ll have noticed that your Sonos speakers duck (dip in volume) when you speak to an Echo. #mergeRow-gdpr fieldset label {font-weight: normal;} She's also an expertly-tuned speaker that can fill any room with immersive sound. If you have a first-gen Echo or Echo Dot, there's a pin-hole at the bottom with a reset button; poke something in there, hold it down, and it'll restart like new. Looks like you're using new Reddit on an old browser. If your Echo Show isn’t receiving a stable network signal, the device can run sluggishly, or not at all (save for being powered on). Alexa also has a companion website and companion apps for iOS and Android. Wireless connection could have been lost. The Echo does send the RTSP "DESCRIBE" message and the following response is sent to the Echo but right away it disconnects and sends "DESCRIBE" a few more times before saying it is not responding. Change it to something easily discernible and speak it clearly. And it's ~10 times slower than echo(as it always scan the current directory. However, if you’re experiencing intermittent performance, it’s likely down to Wi-Fi interference. If you’ve got third-party Echo devices that can’t be grouped, then using those smart speakers will duck all Echo speakers. For example, you group the kitchen Sonos and Echo together. If playback doesn't begin shortly, try restarting your device. Alexa isn’t pairing with smart-devices. Faulty Changes. With decades of experience, our Tech Pros are passionate about making technology work for you. FontSize: '', 73. If the button is off, then you should turn it on. I’m kind of at my wits end with this, and I’d love any suggestions on how to make this work. Check the Wi-Fi connectivity. Reset the Alexa-enabled device to factory defaults. It’s possible that if you have something named lights (or even with “lights” in the name) that she could be getting confused. Through the process of elimination, the parts that are proving faulty may be narrowed down quite simply. 5GHz promises less interference, better speeds and a more stable connection and it is often less congested. Namely by disabling and re-abling. There’s even an official Alexa IFTTT channel. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. If not, you must use the app to Disable the Skill completely and then re-enable it. Here's how to fix it. save. Try removing the echo from the group and adding it back in. The Alexa app keeps a note of all of your requests, so you can see exactly what she heard. Finally, note your position. First, you're not going to be able to control music apps like … Hello all, As stated in the title, I’m unable to stop my alarms unless I swipe dismiss on the screen. He's based in South Florida, USA. They’re on the same 2.4GHz network band, and there are no duplicates. New comments cannot be posted and votes cannot be cast. share. }; Text_Color: '', (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); You do not need to specify the group by name because it already knows what group it’s in. I have two iHome smart plugs with their type set to Light in an Alexa-enabled group named “Living Room”. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. Alexa not working with your smart home camera? If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue. Open the Alexa app and hit Settings. That’s what the tech support folks advised me to do. Related: Amazon Echo Dot review •  Amazon Echo Clock review. Unfortunately, the only other choices are the rather un-fun “Amazon” and “Echo”. Autoplay is paused. PlacementID: 'plte5ygLBZuT8RrDXzB', Related: Best Alexa skills. She's always on—just ask for information, music, news, weather, and more. However, Alexa is still not responding to your voice commands. The Amazon Echo speaker range is hugely popular, with many houses having multiple speakers now. Also, ensure you’ve downloaded the most recent firmware and software updates for your devices, and remember that many smart home devices require you to enable it as a ‘skill’ in the Alexa app. Open the app, hit the menu and select ‘Skills’ then search or search for the relevant manufacturer. list of compatible devices can be found here. Hello, I have a Arlo Pro (with 5 cameras) installed and 3 Alexa devices well integrated and working fine past 1 year in my home. Keywords: '', The features of this skill are available on Echo Dot, Spot, Show, Tap, Fire TV, Stick, Cube and Fire Tablets as shown in the following table. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} 9 common Amazon Echo problems – and how to fix them quickly. The Echo supports the Advanced Audio Distribution Profile (A2DP SNK) and Audio / Video Remote Control Profile (AVRCP) so ensure the device you’re attempting to connect matches up. Check if the router is … If Alexa and your Echo aren't responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. Do not use: Internet Explorer, the old default web browser in Windows 8.1 and below. scp.type = "text/javascript"; Then I can give the command to "Turn on All Lights". Posted by 1 year ago. You’ll need to use a pin (or something equally small and pointy). You're signed out. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. Authored by: Support.com Tech Pro Team. If the speakers are placed in a close distance, then it results in amazon echo not responding due to difficulty in Alexa Echo to hear the command. You have to delete the lights from the Alexa app and re add them. ChannelID: '5f2bc16e3709e324807ce0c1', Or you could try making a group just called "Lights". Press question mark to learn the rest of the keyboard shortcuts. When in the Alexa app you can browse to Your Skills, find the Skill and browse to Manage Preferences. It’s just a convenience & brevity thing, but I wish it would work. If the Echo Show does not turn on after the previous options, it is likely that the motherboard needs to be replaced. I have a group called "All Lights" which contains all my lights. Cancel. There are some minor issues with this. Any tips? It must have connected to Smarthome to have reached the cameras but is not … When you start your batch from a really slow drive (like a network share) this can get more worse. Alexa won’t connect to other devices. If you’re connection is less than 0.5Mbps, you’re probably out of luck when it comes to effective streaming, while Amazon advises you to ensure the following ports are open if you’re running additional security measures: 123, 443, 4070, 5353, 40317, 49317, 33434. Agreed. If you have a Ring Video Doorbell or Stick Up Cam, Live View functionality on the Echo Show isn’t fully supported. Why would that even work? Videos you watch may be added to the TV's watch … Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. Next, check what Alexa actually heard. Not sure if “lamps” would cause this as well. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. config = { If you have an Alexa-enabled group (a smart home group of devices that includes an echo device), then you can say to that echo “turn on lights” and it will activate all devices of type “light” associated with that group. Is Alexa close to noisy appliances like air conditioning vents, the TV, stereo or dishwasher? This way you can use voice controls to control multiple devices with a single command, such as “turn off bedroom lights.”. Reboot or Reset Your Amazon Echo IAB_Category: 'IAB1', If the Wi-Fi is down, the Echo appears offline. The next step, of course, is to follow the set-up instructions for the smart home device before asking Alexa to discover it. There's no "lights" in that group at all. 47 comments. This Guided Path® was written and reviewed by Support.com’s Tech Pro team. If that’s the problem, follow the steps outlined above. 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